Information on online dispute resolution
in accordance with Art. 14 para. ODR VO
The European Commission offers the possibility for online dispute resolution on one of their powered platforms (so-called "ODR platform"). The OS platform can serve as a focal point for the extra-judicial settlement of disputes arising from online sales contracts or service contracts. This platform can be reached via the external link http://ec.europa.eu/consumers/odr/.
The European Commission offers the possibility for online dispute resolution on one of their powered platforms (so-called "ODR platform"). The OS platform can serve as a focal point for the extra-judicial settlement of disputes arising from online sales contracts or service contracts. This platform can be reached via the external link http://ec.europa.eu/consumers/odr/.