Apartments in the Knappensteig 2 aparthotel, at Kirchboden in Wagrain, Salzburg province.

Check-in: You can check into your apartment from 3 pm on the day of arrival. Please let us know in case of delayed arrival.
Check-out : On your day of departure, please check out of the apartment by 9 am.
Overnight accommodation tax: an additional € 2.00 per person (aged 15+) and tourism
Infrastructure tax: an additional € 1.00 per person per night (summer 2021 € 2,00)
Final cleaning: : an additional € 60.00 to € 280.00 (fixed price), depending on apartment type
Pets: are not allowed, we appreciate your understanding
Accessibility: our house is not disabled-accessible.
Wellness areas: are available to our guests free of charge
Payment methods: you can pay your bill in cash or by EC card (debit card) or credit card (Mastercard, Visa, Unionpay)
DAILY free admission to the Wasserwelt Wagrain water park (don’t forget your own towels)
E-charging station: charging station for electric cars is available in the underground car park

Bed linen, hand and bath towels, tea towels, washing-up liquid, dishwasher tablets and toilet paper are provided.

Cancellation conditions according to the general terms and conditions for bookings winter 2020/21:

• Up to 30 days before your stay there are no cancellation costs at all.
• Up to 7 days before your arrival we charge 30 % of the booking price
• Up to the day before arrival we charge 70% of the booking price
• On the day of arrival or no-show we charge 90% of the booking price

• A cancellation free of charge until 2 days before arrival is also possible if there is a travel warning from your home country for the region of Salzburg, compulsory quarantine measures in your home country after returning from Salzburg and closed borders. To be 100% sure! Despite the pandemic status the European Travel Insurance has insurance coverage in the event of illness or signs of Covid-19!

We recommend that you take out European travel insurance. . 

The provisions of the Austrian Hotel Regulations apply 
Up to 3 months before arrival, you can cancel free of charge.
From 3 months to 1 month before arrival, we charge 40% of the booking price.
From 1 month to 1 week before arrival, the cancellation fee is 70% of the booking price. For cancellations within the last week before arrival, we charge 90% of the booking price and for early departures we charge 100%.